Report abuse or spam
Report abuse or spam on the Kerry Equistead AI trading platform
Last updated:1. What can you report?
Suspicious trading activity
Attempted fraud
Spam messages
Phishing attempts
Breaches of our Terms of Use
Unauthorised access attempts
2. How do you report an incident?
To report an incident, please send an email to our security team:
Email: security@ai-kerryequistead.com
Please include the following details:
Date and time of the incident
A description of what happened
Any relevant screenshots or evidence
Your contact information
3. What happens after you report?
We confirm receipt of your report within 24 hours
Our security specialists review the incident
We take the appropriate corrective steps
We get back to you with the outcome of the review
4. Confidentiality
All reports are treated in the strictest confidence. Your identity will only be shared with the relevant authorities if that becomes necessary.
5. Emergency contact
For urgent security incidents, please contact us directly at:
Email: emergency@ai-kerryequistead.com
6. Important notes
Report incidents as quickly as you can
Keep all evidence in a safe place
Do not share sensitive personal data in your report
Use only the official communication channels